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Every care management recognises that it is one of their key responsibilities to ensure that Care Workers arrive at their assignments in time and to ensure that a manager is on call 24 hours a day in case of emergencies and enquiries. 

Our Staff

Our Staff are trained in Manual Handling, Emergency First Aid, Infection Control, Food Hygiene and Health & Safety.

In addition, all Care staff will have update CRB check and also have either already attained or be in the process of attaining an NVQ II in Health and Social Care.


What we expect from our carers

Our aim is to provide personal care assistants, whose experience and qualifications match our service user’s needs. They are expected to assist service users in numerous duties.




These may include;

  • Assisting with aspects of personal care.

  • Assisting with mobility needs and encouraging independence.

  • Shopping, cooking, washing, ironing and other light household duties.

  • Providing companionship.

  • Enabling a relative or friend to take time off.

  • Escorting or driving clients to leisure pursuits, work or appointments.


Each household is unique, with individual needs. The carer's responsibilities are individually set out.




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